Terms of Service

Effective · June 12, 2026

These Terms of Service ("Terms") govern your access to and use of REIzer ("REIzer," "we," "us," or "our"), operated by REIzer, LLC. By creating an account or using the Service, you agree to these Terms.

1. Acceptance of these Terms

By creating an account, clicking "I agree" (or similar), or accessing the Service in any way, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.

2. The Service

REIzer is a web-based real-estate underwriting platform. The Service includes strategy-specific deal analyzers (Short-Term Rental, BRRRR, Fix-n-Flip, New Construction, Long-Term Rental, Multifamily), a Portfolio Tracker, a Market Trends research tool, comp lookups via third-party data providers, a deal comparison engine, PDF export, and — where indicated — an AI Copilot powered by a third-party language model.

All outputs of the Service — including projections, break-even analyses, stress tests, scores, comp summaries, and AI Copilot responses — are estimates based on the inputs you supply and assumptions you (or we) configure. The Service does not promise, predict, or guarantee any investment outcome.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract under applicable law to use the Service. The Service is currently offered for U.S. residential real estate use cases; we may restrict access from regions where we do not operate.

4. Accounts and security

You are responsible for all activity that occurs under your account, for safeguarding your credentials, and for promptly notifying us at our contact page of any unauthorized use. Each account is for a single individual; sharing credentials is prohibited. We reserve the right to suspend accounts engaged in credential sharing.

We may add multi-seat or team functionality in the future; that functionality, if introduced, will be governed by additional terms presented to you at the time.

5. Subscriptions, billing, and refunds

Plans

The Service is offered on a free tier and on paid subscription tiers (Investor, Pro, Elite). Plan limits and features are described on our pricing page. Plan limits, features, and prices may change; material price changes for existing subscribers will be communicated at least 30 days before they take effect.

Billing

Paid plans are billed in advance on a recurring monthly or annual basis through our payment processor, Stripe. By providing payment information, you authorize us (through Stripe) to charge the applicable fees to your payment method on each billing cycle.

Upgrades and downgrades

Upgrades take effect immediately and are prorated for the remainder of your current billing period. Downgrades take effect immediately; the unused portion of the higher tier is issued as a credit applied to future invoices (no cash refunds).

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. After cancellation you retain access to paid features until the period ends, then revert to the free tier. Saved deals and account data remain available to you.

Refunds

Within 14 days of your first paid charge, we will issue a full refund on request. After 14 days, charges for completed billing periods are non-refundable, but you can cancel at any time to stop future charges. Refunds for service interruptions, errors, or downtime are at our reasonable discretion.

Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes applicable to your subscription, except for taxes based on our income.

6. Acceptable use

You agree not to:

• Use the Service to violate any law, infringe any third party's rights, or transmit harmful, deceptive, or unlawful content.
• Reverse-engineer, decompile, or attempt to extract source code from the Service, except to the extent that applicable law expressly permits.
• Scrape, crawl, or otherwise systematically extract data, comp results, or other content from the Service except via expressly permitted features such as PDF export.
• Resell, sublicense, or rent access to the Service, including by sharing credentials.
• Use the Service or AI Copilot to generate content that misrepresents real-estate transactions, defrauds investors, or violates fair-housing or anti-discrimination law.
• Attempt to bypass, disable, or circumvent any rate limit, plan gate, security feature, or usage meter.
• Use the Service to develop, train, or improve a competing product, including any third-party AI model.

We may suspend or terminate accounts that violate this section, with or without notice depending on severity.

7. Your content

You retain all rights in the inputs, deals, properties, assumptions, photographs, and other content you submit to the Service ("Your Content"). You grant REIzer a limited, non-exclusive, royalty-free license to host, process, display, and back up Your Content solely for the purpose of operating, securing, and improving the Service for you.

You represent that you have the right to submit Your Content and that it does not infringe any third party's rights. We may remove content that violates these Terms.

8. Our intellectual property

The Service — including all source code, models, calculations, designs, charts, visualizations, copy, the REIzer name and logo, and all associated trademarks — is owned by REIzer, LLC or its licensors and is protected by U.S. and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal real-estate underwriting and portfolio-management purposes, subject to these Terms. No other rights are granted by implication or estoppel.

9. Third-party services and data

The Service integrates third-party data providers and sub-processors (including, currently, RentCast for sale and rental comps, AirRoi for short-term-rental comps, Stripe for billing, Supabase for data hosting and authentication, Resend for transactional email, Google for optional single sign-on, and Anthropic for AI Copilot responses). See our Privacy Policy for the current list.

Third-party data is provided "as is" by those providers. We do not warrant the accuracy, completeness, or timeliness of comp data, public-records data, ADR/occupancy estimates, market metrics, or any other content sourced from third parties. Your use of third-party content is at your own risk.

10. AI Copilot

The AI Copilot is an assistive feature that uses a third-party large language model (Anthropic Claude) to help you reason about deals, summarize analyses, and answer underwriting questions. AI Copilot output:

• May be wrong. Language models can hallucinate facts, miscompute figures, or assert confident-sounding but incorrect conclusions. Verify every material number against the underlying analyzer and independent sources before acting on it.
• Is not advice. AI Copilot does not provide financial, investment, tax, legal, accounting, or fair-housing advice. Treat its responses as a starting point for your own diligence.
• Is metered. Each paid tier includes a monthly message and token allowance. Exceeding the allowance may trigger a temporary throttle to a lighter model or a hard cap until the next billing period.
• May be sub-processed. Your AI Copilot prompts are transmitted to Anthropic for inference and are subject to Anthropic's commercial terms. We do not permit Anthropic to retain your prompts for model training.

You agree not to rely solely on AI Copilot output for any investment, lending, or contractual decision.

11. No financial, tax, or legal advice

REIzer is a software tool, not a financial advisor, broker, lender, accountant, tax preparer, attorney, or fiduciary. Nothing the Service produces — including but not limited to analyzer outputs, charts, projections, comp summaries, deal scores, portfolio metrics, PDF reports, or AI Copilot responses — constitutes financial, investment, real-estate, lending, tax, legal, or accounting advice. The Service is provided for informational and analytical purposes only.

You are solely responsible for your investment decisions and outcomes. Real-estate investing involves substantial risk, including the risk of total loss. Consult licensed professionals (financial advisors, real-estate attorneys, CPAs, lenders, contractors, appraisers) before acting on any output of the Service.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY OUTPUTS, COMPS, OR PROJECTIONS WILL BE ACCURATE, COMPLETE, OR RELIABLE.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, this section applies to the maximum extent permitted by law.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REIzer, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR LOST BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE — INCLUDING ANY DAMAGES ARISING FROM REAL-ESTATE INVESTMENT DECISIONS YOU MAKE, WHETHER OR NOT INFORMED BY THE SERVICE.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID TO REIzer IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) $100 USD.

The limitations in this section apply regardless of the legal theory (contract, tort, statute, or otherwise) and even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless REIzer, LLC and its officers, employees, affiliates, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

15. Termination

You may terminate your account at any time via account settings or by contacting us. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, presented a security or legal risk, or for other operational reasons.

On termination, your right to use the Service ends. Sections that by their nature should survive (intellectual property, disclaimers, limitations of liability, indemnification, governing law, and miscellaneous) will survive termination.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new "Effective" date at the top. For material changes, we will provide reasonable advance notice by email or in-app message before they take effect. Your continued use of the Service after a change becomes effective constitutes acceptance.

17. Governing law, arbitration, and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

Informal resolution first

Before filing any claim, you agree to contact us at our contact page and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration

Any unresolved dispute will be settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. Arbitration will be conducted in English, in Delaware, or remotely. Judgment on the award may be entered in any court of competent jurisdiction. This section does not prevent either party from seeking injunctive relief in court for intellectual-property infringement.

Class-action waiver

You and REIzer agree to bring claims only on an individual basis. Class actions, class arbitrations, and representative actions are waived to the maximum extent permitted by law.

Opt-out

You may opt out of arbitration and the class-action waiver by emailing us via the contact page within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email.

18. Miscellaneous & contact

These Terms, together with our Privacy Policy and any plan-specific terms, are the entire agreement between you and REIzer regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Reach out via our contact page.